SALISBURY, N.C. (WBTV) – A North Carolina grocery store restored services to its website and mobile app on Tuesday following a cybersecurity issue that happened last week. On Tuesday, Oct. 20, officials with Food Lion said the website and mobile app were fully restored. The website and mobile app were offline since Tuesday, Oct. 13, following a cybersecurity issue.Officials did not immediately say what caused the cybersecurity issue. Customers can once again order groceries online through the website or their app. Food Lion officials said they are offering several promotions in-store and online following the outage to thank customers. Food Lion is offering $15 off an order of $75 or more through Instacart. The offer is valid through Oct. 23. Discount will be automatically applied when you use this link. On DoorDash, Food Lion is offering $30 off an order $75 or more. The offer is valis through Oct. 23. Use promo code 30FOODLION at checkout.Food Lion is also offering $10 off of $50 purchase for all MVP customers starting on Wednesday, Oct. 21, through the end of the month. Free pickup or delivery via Food Lion To Go with a $75 minimum order starting on Thursday, Oct. 22, through the end of the month. Food Lion officials said additional savings opportunities for ecommerce shoppers, MVP card holders and for Shop & Earn participants.Food Lion released the following statement
“We are pleased to have foodlion.com and the Food Lion app back online as we know our customers count on us to provide an easy, fresh and affordable shopping experience,” said Greg Finchum, President, Food Lion. “Over the past several days, we were unable to provide the digital experience our customers expect and deserve, and for that, we’re truly sorry. We understand how important it is for families to shop for groceries when and how they choose, and we appreciate the patience and support our customers showed during this disruption. We’re grateful for the trust our customers continue to place in Food Lion, and we remain committed to earning that trust every day.”
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