Queens Public Library online system downed by ransomware hack, officials said | #ransomware | #cybercrime


The Queens Public Library was targeted in a ransomware attack resulting in a system-side network outage this week, officials said. The library said in posts on social media that, while all branches are open to the public, several services including the website, onsite computers, checkout and return machines, and free Wi-Fi were unavailable. The library’s app and digital media services were also down.Library officials said they’re working closely with law enforcement and cybersecurity experts to fix the system and keep the public informed but warned it will take time before services are fully restored.Customers should check with their local branches about virtual and in-person programs, which might also be affected, the library system said. And while renewals aren’t available, those who have books or other media due won’t be charged late fines.The Queens Public Library system includes 66 branches across the borough, including seven adult learning centers, teen centers, bookmobiles, and book bicycles.Its network appeared to still be down Thursday at noon, with its website still unreachable.

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