CLEVELAND, Ohio (WOIO) – University Hospitals (UH) announced Saturday that MyChart is now accessible to patients after the health system experienced a cybersecurity incident in October.UH said that the availability of MyChart is a sign that it has recovered from a cybersecurity incident.“This is an important milestone. For many of our patients and the public at large, the availability of MyChart is the sign that UH has recovered from the cybersecurity incident. This will make it easier for us to communicate with patients, get test results and get back to providing the kind of care our patients have relied on for 160 years,” University Hospitals said.In October, a spokesperson confirmed that University Hospitals experienced a cybersecurity incident.PREVIOUS: University Hospitals still working to restore MyChart after cybersecurity incidentAccording to UH, the systems were quickly disconnected from the internet after unusual activity was suspected on UH servers.PREVIOUS: University Hospitals experiencing ‘digital service disruptions’Because of the incident and the systems being disconnected from the internet, patients weren’t able to access MyChart until Saturday.UH advised in a statement that while MyChart is back, some features might not be fully functioning, and patients may experience a slight delay in new test results and other information as data is being reconciled and updated.University Hospitals also advised that it is still working to fully restore its services.“We are incredibly grateful for the patience of the people and community we serve while we have worked through this cybersecurity incident. We are also humbled by the dedication of so many caregivers across the organization – both those who have worked to continue to serve and treat our patients, and those who have worked to help restore our services,” University Hospitals said. “We apologize for the inconvenience this has caused and are working to get back to being fully restored.”Copyright 2026 WOIO. All rights reserved.
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