Daishin Securities(003540) recently announced compensation for customers whose information was leaked in a hacking incident, including support payments and fee waivers.Daishin Securities headquarters in Jung-gu, Seoul. /Courtesy of News1Daishin Securities on the 9th posted a notice on its website titled “Customer information protection measures and support plan for affected customers.”First, customers whose information was leaked will receive 10,000 won in cash per person as compensation. The company said it will pay the compensation in a lump sum on the 1st of next month.The company will also waive all fees next month for those customers on domestic stock trading, deposits and withdrawals, and issuance of security media. For stock trading fees, the waiver applies to comprehensive accounts and brokerage accounts, and excludes fees charged by related institutions.It also prepared measures to prevent additional damage. Daishin Securities said it will help affected customers enroll in an insurance policy that covers voice phishing and smishing losses for one year, with a maximum payout limit of 10 million won.On the 27th of last month, a hacking attack at Daishin Securities leaked the personal credit information of 38,000 people. The leaked data included eight items: customer name, email, address, telecom ID, bank name, deposit and withdrawal account number (encrypted), Daishin Securities comprehensive account number (encrypted), and mobile phone number (encrypted). The company said there has been no secondary damage to customers from the leak.The company said that immediately after the incident it reinforced its information management system to prevent a recurrence, including blocking abnormal access, and it is also upgrading its integrated security monitoring system.※ This article has been translated by AI. Share your feedback here.
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