Abilene rejects ransom after a cyberattack, assuring residents that essential services continue as experts work on resolving network outages.
ABILENE, Texas — The City of Abilene confirmed Tuesday it was targeted by a ransomware attack last month, but officials said they will not pay a ransom to the criminal group Qilin.
The city acknowledged a Comparitech article dated May 19, 2025, that detailed the cyber incident and the demands made by the ransomware group.
Abilene officials stated they have been working with cybersecurity professionals since the incident began on April 18. Based on expert direction and the city’s organizational values, the decision was made not to pay any ransom.
“The payment of any kind of ransom to criminal entities of this sort would not take place,” the city said in a statement.
The ongoing investigation limits the city’s ability to provide further details.
The cyber incident has caused network outages, impacting various departmental functions and services. The city apologized for the “frustration and disruption” caused to residents.
Despite the challenges, the city emphasized that essential services, including emergency response, water and solid waste, have continued operations.
“Our employees are working diligently to serve our community,” the city stated. “We greatly appreciate everyone’s patience and understanding.”
The city anticipates sharing more information once the investigation concludes.
