CBI Cracks Down on Transnational Cybercrime Syndicate; Noida Call Centre Busted | Delhi News | #cybercrime | #infosec


New Delhi: Central Bureau of Investigation (CBI) dismantled a sophisticated tech support scam syndicate operating from Noida, targeting citizens of the United Kingdom and Australia. As part of its ongoing Operation Chakra-V, CBI conducted coordinated searches at three locations in Noida, including a fully functional fraudulent call centre in the Noida Special Economic Zone, on July 7.Acting on credible intelligence, CBI registered a case to investigate the syndicate, which posed as technical support staff of reputed multinational companies, including Microsoft. The fraudsters were cheating foreign nationals by falsely claiming that their devices were compromised and extorting money under the guise of resolving non-existent technical issues.CBI collaborated closely with Federal Bureau of Investigation (FBI), National Crime Agency (UK), and Microsoft Corporation to trace the syndicate’s operations and locations. During the searches, CBI seized extensive evidence, including advanced calling infrastructure, malicious scripts used to deceive victims, and documents revealing the scale of the fraud and extortion.The syndicate’s call centre, operating under the name FirstIdea, was found to be technologically sophisticated, enabling cross-border anonymity and large-scale victim targeting. The key operative, a partner of FirstIdea, was arrested by CBI and will be produced before the Special CBI Court on July 8. The accused was identified as Nishant Walia.“CBI remains committed to combating the growing menace of cybercrime and reiterates its resolve to work with domestic and international partners to dismantle such syndicates and bring perpetrators to justice. Through Operation Chakra-V and similar initiatives, CBI continues to strengthen its capabilities to detect, investigate, and prosecute cybercriminals operating across borders,” an agency spokesperson said.





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