Here’s the kind of story that gives cold sweats to anyone who has ended up living in the cloud. A streamer going by the name
Joshua Khane
had his Microsoft account hacked, and the company’s response was to purely and simply delete that account – along with the twenty-five years of digital life stored inside it.
Sleeping in that account were his Xbox game library, his OneDrive – Microsoft’s online storage service – his Outlook inbox, and just about everything else tied to that single login. The hardest thing to swallow in his case isn’t even the games, nor the several thousand euros’ worth of digital titles accumulated over the years and made inaccessible overnight, but rather the memories – starting with his son’s baby photos, gone up in smoke with no hope of recovery.
What makes the whole affair completely absurd is the company’s reasoning. Since the hacker had taken care to modify the account’s security information, Microsoft deemed it unrecoverable and suspended it for good – in order, in its own words, to prevent any fraudulent use. So he’s been punished twice over, and Microsoft even wrote to Khane that his OneDrive files and games were gone, and that he would have to repurchase everything.
He’s not the only one in this situation either, as several other users report the same thing – their account permanently blocked, with no one on the other end to help them. Khane is now considering taking legal action, while Microsoft has made no public statement.
This story is ultimately a reminder of something fairly simple: a file stored in only one place, and especially at someone else’s, doesn’t really belong to you. The safest bet is still to keep a copy on a hard drive at home. Getting hacked is already an ordeal, but then watching your provider erase everything else on top of it – that’s enough to make you never want to trust the cloud with anything again.
Source:
Windows Central
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