Ingram Micro Holding Corporation (NYSE: INGM), a leading global technology distributor, has announced the full restoration of its operations across all countries and regions following a significant ransomware attack on its internal systems.
The cyber incident, first identified in early July 2025, prompted the company to take decisive steps to mitigate its impact, including proactively taking certain systems offline and engaging top-tier cybersecurity experts to investigate and remediate the breach.
Global Restoration Efforts
Upon detecting ransomware on select internal systems, Ingram Micro immediately secured its computing environment, temporarily taking systems offline to prevent further compromise and engaging leading cybersecurity professionals to assist in containment and remediation.
The company also notified relevant law enforcement agencies and has been issuing regular updates to stakeholders regarding the status of system restoration and the ongoing investigation.
The company’s incident response protocols were swiftly activated, enabling Ingram Micro to begin restoring its core transactional business with minimal disruption to customers and vendor partners.
All countries and regions served by Ingram Micro are now operational, with teams able to process and ship orders received via electronic data interchange (EDI), phone, or email.
The company has also successfully resumed order processing for hardware and technology products in key regions, including the United States, UK, Germany, France, Italy, Portugal, Spain, Brazil, India, and China.
Some limitations persist for specific hardware and technology products, which are clarified at the point of order.
Enhanced Security
Throughout the incident, Ingram Micro has prioritized the security and integrity of its IT ecosystem.
The company has implemented additional security protocols, monitoring measures, and safeguards as systems were brought back online, underscoring its commitment to customer data protection.
Ingram Micro continues to work with third-party cybersecurity experts to further investigate the scope of the incident and determine if any sensitive data was affected.
The company maintains that, based on current findings and remediation efforts, unauthorized access has been contained and the affected systems have been restored.
The rapid restoration of global operations has been made possible by the company’s robust disaster recovery planning and the collaborative efforts of its internal IT teams and external cybersecurity partners.
Ingram Micro’s AI-powered Xvantage digital platform, which integrates hardware and cloud subscriptions, personalized recommendations, and automated billing, played a key role in maintaining service continuity during the incident.
Ingram Micro expressed gratitude to its customers, vendor partners, and industry colleagues for their support and patience during the outage.
The company reaffirmed its commitment to continuous improvement of its cybersecurity posture and transparent communication with stakeholders throughout the restoration process.
Ingram Micro emphasized that, while some work remains to be done and certain limitations persist, it is confident in the security of its systems as they return to full operational status.
The company will continue to provide further updates as appropriate and advises customers to reach out to their sales representatives for general inquiries or Unified Support for subscription orders.
The company concluded by reiterating its commitment to operational resilience, customer support, and safeguarding the integrity of the global IT supply chain in an era of increasing cyber threats.
Find this Story Interesting! Follow us on Google News, LinkedIn, and X to Get More Instant updates
