Global technology distributor Ingram Micro has confirmed that its internal systems have been compromised by ransomware, leading to significant operational disruptions across its worldwide IT ecosystem operations.
The Irvine, California-based company, which serves nearly 90% of the global population through its distribution network, disclosed the cybersecurity incident on July 5, 2025, following the discovery of malicious encryption software on critical infrastructure components.
Key Takeaways
1. Ingram Micro confirmed ransomware on internal systems, immediately taking affected systems offline.
2. Order processing, shipping, and the Xvantage™ platform are impacted, affecting global IT supply chain partners.
3. Cybersecurity experts engaged for investigation and law enforcement notified including the FBI.
4. Company working to restore systems and resume normal operations after the July 2025 breach.
Ransomware Attack Disrupts Micro’s Internal Operations
The ransomware attack appears to have targeted the company’s internal operational systems, potentially including enterprise resource planning (ERP) platforms, customer relationship management (CRM) databases, and supply chain management applications.
The incident has significantly impacted Ingram Micro’s order processing capabilities and fulfillment operations, disrupting the technology supply chain for thousands of business-to-business partners worldwide.
The company’s AI-powered digital platform, Ingram Micro Xvantage™, which provides integrated hardware and cloud subscription services, experienced service interruptions affecting order tracking, billing automation, and inventory management systems.
Customer-facing applications, including e-commerce portals, partner relationship management systems, and technical support platforms, have been affected by the security incident.
The disruption impacts the company’s ability to process orders, manage inventory distributions, and execute shipments across its global logistics network.
Ingram Micro has issued formal notifications to affected customers, vendor partners, and stakeholders, acknowledging the operational challenges caused by the cybersecurity breach.
The company’s incident response framework included proactive system isolation measures, effectively taking compromised servers and network segments offline to prevent lateral movement of the malware.
The company’s Security Operations Center (SOC) likely activated its Computer Security Incident Response Team (CSIRT) to coordinate the technical response and forensic analysis.
These containment procedures align with industry-standard practices outlined in frameworks such as the NIST Cybersecurity Framework (CSF) and ISO 27035 incident management protocols.
Recovery Efforts
The investigation involves digital forensics teams examining compromised systems to determine the ransomware variant, attack vectors, and potential data exfiltration.
The company has also notified federal law enforcement agencies, including the FBI’s Internet Crime Complaint Center (IC3) and the Cybersecurity and Infrastructure Security Agency (CISA).
Recovery operations focus on restoring critical business systems through backup restoration procedures and rebuilding compromised infrastructure components.
The company’s disaster recovery protocols include validation of backup integrity, malware scanning of restored systems, and implementation of enhanced security controls to prevent reinfection.
Ingram Micro continues working diligently to restore full operational capacity while maintaining communication with affected stakeholders throughout the recovery process.
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