Police said the store’s response followed an earlier conversation between Manchester Police Fraud Detective Ray Lamy and the store owner about scams targeting seniors. Lamy contacted the owner before the July incidents to discuss the issue. The owner then educated staff members and promised to step in when customers appeared to be at risk.
Manchester police are now encouraging other businesses with cryptocurrency ATMs, money-transfer services or gift card displays to train employees to identify suspicious activity. Police said workers should spot and pause questionable transactions and contact police when they believe a senior is being victimized. Police also pointed to a reporting requirement under state law. Under New Hampshire law, anyone who honestly suspects that a vulnerable adult is being financially exploited must report it to the New Hampshire Bureau of Adult and Aging Services.
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