One-third of business owners surveyed by BNR have experienced a cyber incident. At the same time, three-quarters remain uninsured against the resulting financial losses, according to a new poll of the news organization’s Enterpreneurs Panel.Two-thirds of the respondents also said they do not know where to turn within the Dutch government for cybersecurity guidance. The findings come amid a recent wave of attacks on Dutch companies, including a major breach at supermarket giant Ahold Delhaize that the firm estimates cost between 200 million euros and 250 million euros in revenue.Director of the heat-pump and cooling-system firm MasterTherm Nederland Casper Linsen told BNR about falling victim to a supplier email compromise. “We received an email from our supplier asking us to transfer 40,000 euros to a new account number. Everything about the email looked correct, so we paid. It turned out the supplier’s mailbox had been hacked, the money went to criminals, and we lost the entire amount,” he said.Nicolette Bosschieter, owner of Pancakes Amsterdam, said her company website was hacked and the menu redirected visitors to sex and gambling sites. “It took five days before we could fix it,” she said.Despite the incidents and rising concern, most panel members remain uninsured. “It may be naive, but I wonder whether it’s necessary to pay monthly for that. We have backups of everything,” Bosschieter said.Respondents also expressed broad reluctance to pay ransoms. Linsen said his company would consider payment only under certain circumstances. “We might pay if customer data had been leaked in a security-sensitive environment, but not for our own data,” he told BNR.
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