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The City of St. John’s public transit service says it’s investigating a cybersecurity incident that was discovered earlier this week.
In a press release sent Friday afternoon, Metrobus said it identified a “cybersecurity incident on its internal network,” on Tuesday.
While the extent of the incident is still under investigation, Metrobus says their Automatic Vehicle Location system was impacted.
As a result, some customer applications that provide real-time bus location tracking and schedule information are now unavailable or might not show current information, said Metrobus.
At this time, Metrobus says customer information connected to their to mCard account — cards customers can use to pay for the bus — is not believed to be impacted by this incident as the information is on a separate, external system.
Metrobus and GoBus services will also continue to operate normally.
Metrobus says staff and cybersecurity specialists are responding to the incident and are conducting an investigation.
They are also working to secure systems affected.
Metrobus said that as the investigation continues, any impacted employees or customers will be contacted directly.
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