“It’s heartbreaking,” he said.
The FBI reports that scams are increasing every year. Those 60 and older were bilked out of over $3.4 billion in 2023 alone.
Thomas said existing companies in the same space will talk about technology literacy with seniors but not focus on scams. There are also resources on fraud, like those from the AARP, but people have to find these resources on their own.
His company brings the information directly to seniors, usually in the form of recurring visits.
Thomas said his number one tip for those looking to avoid scams is to always “pause and verify.”
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