The government has agreed to expand the role of the National Scam Response Centre (NSRC) to cover all forms of cybercrime, announced Prime Minister Datuk Seri Anwar Ibrahim.
A nationwide 24-hour response network, driven by coordination across multiple government agencies, will also be established to enhance cybercrime response capabilities.
“The strengthening of the NSRC will involve integrating local expertise, improving inter-agency coordination, and increasing human resources,” he said in a Facebook post today.
Anwar had earlier chaired a Special Meeting of the National Cyber Security Committee (NCSC) to evaluate immediate measures to bolster the NSRC.
He revealed that since 2022, nearly 4.7 billion online scam attempts have been recorded — a staggering and worrying figure that demands urgent and coordinated action.
The Home Ministry and the Royal Malaysia Police (PDRM) have been tasked with fast-tracking the implementation of the NSRC’s new structure, which includes clearly defining its role to ensure it is easily accessible and understood by the public.
A no wrong door approach will also be adopted to simplify the complaint and assistance process, allowing victims to seek help from any agency without being redirected, he said.
“I urge all agencies to act more proactively and think ahead to ensure comprehensive protection for the people.
“At the same time, our national cyber defence readiness must continue to be enhanced, both domestically and in collaboration with international partners,” Anwar said
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