Lucknow: In a step towards strengthening the cybercrime response infrastructure in the state, DGP Rajeev Krishna inaugurated a call centre for the 1930 National Cybercrime Helpline at the office of DCP South, Kalli Paschim, Lucknow, on Wednesday.“To address the surge in cyber-related complaints, the state expanded its 1930 cyber helpline infrastructure. A new 30-seat hi-tech call centre was operationalised in Kalli Paschim, complementing the existing 20-seat centre at UP 112 headquarters. This new facility will operate round the clock, with 94 trained police personnel, ranging from constables to inspectors, deployed,” he said. The DGP said a team of 50 agents will register complaints related to financial cyber frauds. Complaints received here will be instantly visible on platforms such as I4C (Indian Cybercrime Coordination Centre), the Cyber Crime Headquarters, concerned cyber cells, and local police stations.He added that the Cyber Fraud Mitigation Centre (CFMC), modelled on I4C, will soon be established at the same location. It will host police personnel, bank representatives and telecom officials under one roof to ensure the swift resolution of cases.He added that people calling on 1930 will get quick responses in cases of financial frauds. “You can lock your complaints and get bank accounts frozen by making a call to 1930, and if it is done in the golden time period as per RBI guidelines, then there are chances of getting back money lost in cyber fraud,” he said.Additional DG, cyber cell, Binod Singh, who envisioned the entire project and materialized it, said around Rs 1.5 crore budget was sanctioned for the project. “The project is set up in coordination with the MHA,” he said. The cell received 6,000 calls on the inagural day, Singh said.
Click Here For The Original Source.
