Many businesses still rely solely on firewalls and antivirus software to protect against cyberattacks, overlooking a critical element: their people
Matt Mercier
In today’s threat landscape, small and medium-sized businesses (SMBs) are increasingly vulnerable to cyberattacks, not just from external hackers but also from within their own organizations. Unfortunately, many businesses still rely solely on technical controls like firewalls and antivirus software, overlooking a critical element: their people.
Human error remains the leading cause of data breaches. From clicking on malicious links to using weak passwords or falling for phishing scams, employee mistakes can be costly. That’s where ongoing cybersecurity awareness training and insider risk management become indispensable.
A strong training program teaches employees how to recognize and avoid everyday threats, reinforcing best practices like secure password management, safe email usage and understanding what social engineering looks like. Even a short monthly lesson can significantly reduce the chances of a successful attack.
But training is just one part of the equation. Many modern platforms also monitor for exposed credentials on the dark web and provide real-time alerts when an employee’s business email or login information is found in a breach. This allows companies to act quickly — resetting passwords, locking down access and limiting damage before an attacker can take advantage.
Another key benefit is automated reporting and accountability. Business owners and managers get visibility into who has completed training, who hasn’t and where the highest risks lie. This ensures compliance with data protection policies and gives leadership the tools to make informed decisions about security posture.
Ultimately, integrating human-focused cybersecurity tools strengthens the entire organization. When employees are informed, monitored and supported, they become a front line of defense rather than a point of failure.
For SMBs looking to protect their reputation, their customers and their bottom line, investing in this layer of security is not just smart; it’s essential.
