JOB SUMMARY: The Investigator conducts various types of criminal and proprietary investigations, covert surveillance, and background checks. The position will record all findings, obtain video evidence, written and recorded statements, and other pertinent information. Positions will be located in the following cities; Charlotte, Raleigh-Durham, Winston-Salem, Fayetteville, and Greensboro.

Essential Functions:

  • The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

The Essential Functions Include:

  1. Represent Pinkerton’s core values of integrity, vigilance and excellence.
  2. Conduct criminal and proprietary investigations.
  3. Conduct interviews of subjects and witnesses involved in an investigation.
  4. Gather evidence, classify, and differentiate investigative elements.
  5. Complete investigative reports in a thorough and professional manner.
  6. Assist in identifying trends of loss and recommend corrective action to client.
  7. Maintain current working knowledge and understanding of legal requirements in investigations and surveillance techniques and applications.
  8. Function in a team concept environment with both the Client and Pinkerton to ensure all inquiries/concerns are addressed in a confidential and appropriate manner.
  9. Testify at hearings and trails, as needed.
  10. All other duties, as assigned.

Minimum Hiring Standards:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.

  • Must have a High School Diploma or GED.
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., email, cell phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.

Associate’s degree in Criminal Justice or a security-related field. A minimum of three years of experience as an investigator in either the private or public sector is required. Current North Carolina CCW, Armed Investigator license, and Private Investigator license are required.
Competencies (As Demonstrated Through Experience, Training, and/or Testing):

  • Current NC CCW, Armed Investigator license, and Private Investigator license are required.
  • Experience managing complex criminal and/or civil investigations.
  • Working knowledge of criminal law and criminal justice rules of evidence, pertaining to theft/fraud and misappropriation issues.
  • Previous experience with conducting interviews, consulting and investigations, security risk assessments, workplace violence activities or crises intervention.
  • Hands on knowledge of current federal/state laws governing investigations, evidence collection and handling, civil and criminal proceedings, technical investigative equipment and techniques, and familiarization with state of the art security technology.
  • Able to process reports, manage forensic investigations, and perform all other required functions.
  • Able to prepare accurate, clear, concise reports, policies and procedures.
  • Maintain technical skills and knowledge through continuous professional education and technical training.
  • Excellent communication skills; function as liaison between Pinkerton and the client.
  • Able to interact effectively at all levels, including management, and across diverse backgrounds.
  • Responsible time management skills; prioritize and complete multiple assignments simultaneously while preserving the integrity of the investigation process.
  • Computer skills; Microsoft Office. Develop logs, process records, and meet regular reporting requirements.

Working Conditions (Physical/Mental Demands):
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks controlled substance testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to handle multiple tasks concurrently.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
  • Close and distance vision and ability to adjust focus.
  • Travel, as required.


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